Cancellation & Refund Policy
- 100% refund if cancellation is made 14 days prior to check-in.
- 50% refund will be given, if cancellation is made 7-13 days prior to check-in
- No refund – if cancellation is made 7 days prior to check-in.
- Failure to arrive will be treated as a No-show and no refund will be given.
- Refund will be made within 7-10 working days to the account from which the booking payment was made.
- Once you have checked in and you want to leave before the checkout date, a refund will not be given.
- 12% processing fee applied to the refund amount.
- Our package is all inclusive, if the Guest doesn’t enjoy the benefits included in the package, he/she will have no right to claim a refund.